Please note we are closed on all public bank holidays

We will be closed on the following dates for staff training:

Tuesday 18th November 2025 from 12.30pm

Wednesday 28th January 2026 from 12.30pm

Wednesday 11th March 2026 from 12.30pm

For asstistance when we are closed, please contact NHS 111 or for medical emergencies please (such as chest pain or sudden shortness of breath) please call 999 or attend your nearest accident and emergency department.

We also provide evening and weekend appointments as part of our Enhanced Services. Please see below for further information. 

Between the hours of 8:00 to 8:30, 12.30-1.30 Tuesdays and Thursdays and 12.30-2.30 Mondays, Wednesdays and Fridays, 6pm to 6:30pm and on Thursdays 4-6.30 you can contact us by telephone and any queries will be dealt with by Primary Care Sheffield.  

You should seek help from a local pharmacy if appropriate, call 111, go to the Sheffield Walk in Centre or ring 999 if you have a life threatening emergency or go to A&E if you have urgent medical needs. 

Please have the following details ready if you contact 111:

• Name
• Address
• Date of birth
• Your Telephone Number
• What the problem or query is you would like to discuss
• Your Telephone Number

Local pharmacies

Walk in Centre

There is also the Sheffield Walk-in Centre, open from: 08:00 to 22:00. This is based at the Sheffield City GP Health Centre, Broad Lane, Sheffield S1 3PB.

NHS 111 

Dial 111 Calls are free to this service from landlines and mobiles. You will be asked a series of questions to help the call handler identify the best course of action. Read more here

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a life threatening emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.

Local GP practices have teamed up to provide weekend and evening appointments at Burncross Surgery and Fairlawns Medical Centre for our patients.

Remote and face-to-face appointments can be made with a variety of GP practice staff including Doctors, Advance Care Practitioners, Nurses, Nurse Associates, Health Care Assistants, Physiotherapists and, Pharmacists.

Opening Times

Tuesday, Wednesday and Friday - Fairlawns Medical Centre: 18:30 – 21:30

Monday and Thursday - Burncross Surgery: 18:30 - 21:30

Saturday - Burcross Surgery: 09:00 - 18:00

Booking an Appointment

You can book appointments for these services by calling us. We can view all available appointments and book you in. Your appointment will be at one of the hubs (which are all based at GP practices).

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.