Requests can be made by the following methods:

• Internet via SystmOnline - you need to register in person for this service. 
• Post Box - please write your name, address and the medication you require on a slip of paper and post it in our post box at our Foxhill Crescent entrance.
• Certain pharmacies are able to order on your behalf - please check with your usual pharmacy
• Post - please include a SAE for return if required
• By choosing the admin option on our triage form Contact us about your request

To use the SystmOnline service you must have a username and password. If you do not have a username and password you must first complete a registration form and return it to our reception staff. For security reasons this must be done in person and you must provide ID. 

The usual wait for repeat prescriptions is 48 hours – excluding weekends & bank holidays 

Only Order What You Need!

South Yorkshire residents are being encouraged to return any unwanted medicines to a pharmacy.  

People are also encouraged to only order the medicines they need, check their medicines bag before they leave their pharmacy and to tell their GP if they no longer want/need a medication.  

These messages aim to reduce harm caused to the environment from medicines pollution as well as potential harm to pets and people at home, and to prevent medicines over-ordering and stockpiling.  

If unwanted and unneeded medicines are returned whilst still in the pharmacy those medicines can be safely re-used. 

Dr David Crichton, Chief Medical Officer, NHS South Yorkshire said: 

 “Returning unwanted medicines to a local pharmacy is a simple and effective action that can help to protect nature and ourselves.   

“When medications get flushed down a toilet or put in bins they can get into our soil and waterways and cause harmful pollution.  

“If you have unwanted medication you can return it to a pharmacy for safe disposal. 

“This includes any products with medication in them, such as creams, liquids, medicine bottles, used patches and inhalers.”   

“We would ask that patients only order the medications that they need.” 

Inhalers in particular, are incredibly important to dispose of correctly as they can leak greenhouse gasses long after the medication has been used. 

NHS South Yorkshire urges all residents to check their medicines supply before ordering more, and to check their medicines bags before leaving the pharmacy to help protect supply chains and our environment. 

For more information visit the NHS South Yorkshire Website: https://southyorkshire.icb.nhs.uk/your-health/south-yorkshire-medicine-waste 

We batch issue your prescriptions and you collect your medication from chosen pharmacy (for patients on stable medication)

Ask a member of the team about this. 

Should you have a query regarding your prescriptions or medication, please contact us via the online form

Contact us about your request

Please select the admin option. 

Alternatively, you can give us a call on 0114 2322055

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.90
• 12-month prepayment certificate (PPC): £114.50
• 3-month PPC: £32.05

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• You can buy PPCs online or call the order line and pay by debit or credit card.

  PPC order line - 3 or 12 months
  Telephone: 0300 330 1341
  Find out about call charges

There is further information about prescription exemptions and fees on the NHS website.

When you need a repeat prescription, please:

• Register for internet ordering (ask at reception)
• Keep the right hand side of your old prescription, tick the required items and bring, or post your request to the surgery.  This enables us to deal with your request quickly and accurately.
• Avoid requests on pieces of paper, as this can lead to mistakes.
• If you would like us to post your prescription, please be sure to make this clear every time and kindly supply a stamped address envelope. 

Remember: 

Overusing medication is dangerous. Hoarding medication is also dangerous. Any unwanted medication should be returned to the chemist. 

Ask us about synchronising your repeat medication. 

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.